Housing Support Officer

Job Role: Housing & Support Officer
Hours of Work: 40 hours per week
Salary: £13.78 Per Hour + £1.66 WTR Per Hour
Work Location: Forest Rd, London E17 3EF

Job Purpose

• To provide housing management and housing related support to a caseload of residents
• To be responsible for the monitoring of all rent accounts ensuring that both personal and housing benefit elements are paid regularly - taking early intervention and prevention action to minimize rent arrears, only taking enforcement action when necessary.
• Work collaboratively with other departments - in particular, Facilities and Property Management and other community operations teams (Health and Wellbeing, and Children Youth and Families) to deliver the best service for our residents
• To ensure that residents receive services relevant to their needs, arising from their Outcome Star assessment action plans
• To be responsible for ensuring that the Inform is maintained accurately times for all residents with whom you have contact
• To support residents to engage and participate in Progression activities
• To work proactively with residents to high-quality and affordable move-on accommodation
• Maximize resident's uptake in Progression opportunities by working alongside the Progression Coaches
• Maximizing housing occupancy and minimizing voids by taking proactive action
• Ensure that residents comply with Tenancy and License conditions, and taking action to deal with any anti-social behavior as instructed by the Housing and Support Manager

If interested, kindly apply and our team will get in touch with you shortly.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.