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Revenues & Benefits Training

Morgan Hunt is proud to collaborate with a distinguished Training Provider.

Their trainers possess over 35 years of combined welfare benefits experience at Senior and Executive levels, along with a proven track record of developing and delivering top-tier training programs.

These programs aim to enhance both your own knowledge and that of your delegates.

Training Courses Available

Housing Benefit Overview

1 or 3 Day Course
  • Provides a brief overview of the current welfare benefits system, including changes brought about by universal credit and other recent developments
  • Ensures delegates understand who can still claim Housing Benefits and how to determine this
  • Equips delegates with the knowledge and skills necessary to effectively advise on housing benefit related queries
  • Ensures delegates understand the different methods of migration to Universal Credit and how this can impact a benefit claimant
  • Enhances delegates understanding of the impact on Council Tax Support and how it relates to Housing Benefits
  • Works through real scenarios and understand how best to advise benefit claimants

Housing Benefit New Starter Training

5 Day Course
  • Overview of the current welfare benefits system, including changes brought about by universal credit and other recent developments.
  • Equips staff with the knowledge and skills necessary to effectively  process housing benefit claims, including manual calculations
  • Provides training on the legal and regulatory framework governing housing benefits, including key policies and procedures that must  be followed
  • Enhances understanding of the impact on Council Tax Support and how it relates to Housing Benefits
    Offers guidance on best practices for areas that are ambiguous within the field

Universal Credit

1 Day Course
  • Explains the reasons behind the introduction of Universal  Credit
  • Explores the impact the benefit has had on legacy benefit claimants, council tax and the wider audience
  • Ensures an understanding of the Universal Credit application process, including the possibility of backdating
  • Gains an insight of the various types of migration to Universal  Credit
  • Attains knowledge of all the components involved in the Universal  Credit assessment, including work allowances
  • Explains the similarities and differences between housing costs under Universal Credit and the housing-related benefits that were available under the previous legacy system.

Exempt Accommodation

1 Day Course
  • Provides a brief overview of the current welfare benefits system, including changes brought about by universal credit and other recent developments
  • Ensures staff understand who can still claim Housing Benefits and how to determine this
  • Equips staff with the knowledge and skills necessary to effectively  advise on housing benefit related queries
  • Explains the different methods of migration to Universal  Credit and how this can impact a benefit claiman
  • Enhances staff members' understanding of the impact on Council Tax Support and how it relates to Housing Benefits
  • Works through real scenarios and recommends how best to advise benefit claimants

Who can benefit?

  • Housing Benefits New Starters
  • Frontline staff advising on housing benefit inquiries
  • Revenues officers seeking expanded revenue and benefits expertise
  • Customer service and advice officers needing broad housing benefits understanding
  • Participants of the Revenue & Welfare Benefits Level 4 apprenticeship looking to enhance learning
  • Social housing advice staff, including income management professionals
  • Welfare benefits advisors
  • Professionals in housing and homeless prevention teams
  • Social landlords’ staff aiming to improve rent arrears and tenancy prevention
  • Providers of exempt/supported accommodations
  • Other social landlords or any tenants of the above
  • Support workers and organisations assisting with such accommodations

Get in Touch

Whether you have a question about our training options, need advice on which course suits you best, or simply want to learn more about how we can support your team's development, we'd love to hear from you. Fill out the form below, and one of our team members will be in touch to discuss your needs.