IT Support Specialist

IT Support Specialist

Permanent | £28,000 - £30,000 | Based near Camden

First 3-months 5 days in the office, reducing to 3 days per week

A leading accounting firm in London is seeking an IT Support Specialist to join its dynamic IT department. This is an excellent opportunity for an IT professional with 1-2 years' helpdesk experience looking to take the next step in their career.

Key Responsibilities

• Provide first-line IT support to employees and partners, resolving technical issues efficiently.
• Monitor and maintain IT systems and networks to ensure seamless business operations.
• Install, configure, and troubleshoot hardware and software, liaising with external providers when required.
• Analyse support requests to identify trends and implement improvements.
• Enhance IT processes and systems through best practices and continuous improvement initiatives.
• Assist with onboarding new employees, ensuring smooth IT setup.
• Collaborate on firm-wide IT initiatives and share knowledge within the team.
• Uphold the firm's values, acting with integrity, professionalism, and confidentiality.

Skills & Experience

• 2-3 years' IT helpdesk experience with strong technical expertise.
• Excellent problem-solving and project management skills.
• Strong communication and stakeholder management abilities.
• Familiarity with Salesforce CRM and data cloud platforms.
• Ability to prioritise workloads and drive process improvements.
• Knowledge of audit, business services, tax, payroll, and other client service areas is beneficial.

Working Pattern & Benefits

• Permanent role with a salary of £28,000 - £30,000 plus benefits.
• Initially five days per week in the office for the first three months, then moving to a hybrid model of three days per week in the office.
• Based near Camden, Central London.

This is an exciting opportunity to provide first-line IT support within a leading accounting firm and contribute to the efficiency of its IT operations.

If you're interested, please apply today!

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.