AV Support Officer

Morgan Hunt are currently recruiting for UCL, who require an AV Support Officer on a 6 month contract.

Role Responsibilities

• Provide 2^nd and 3^rd line support to staff and students
• Offer field, phone and remote based support of the university's Managed Desktop, desktops/laptops, mobile devices, networking equipment, audio visual equipment, multimedia equipment, video conferencing, specialist equipment.
• Provide mentoring, training, and support to 2^nd line support team members
• Provide 2nd and 3rd line remote technical support for managed IT/Network/AV/VC hardware and software
• Plan and carry out AV installation
• Undertake deskside customer support
• Manage and support of assigned zones
• Provide support to virtual teams within ISD
• Provide training & support to colleagues across ISD

Role Requirements

Have a deep and broad understanding in the following areas-

• Audio Visual fundamentals
• Signal processing, switching and distribution
• Fundamentals of cabling conventions, standards and their applications
• Crestron programming
• Lecture capture equipment and software such as Echo 360

• Knowledge of Video Conferencing, IP H323 coded and ISDN H320 codec
• IT Hardware including laptops, desktops, tablets and mobile devices
• Managed Desktop Services using Microsoft Windows, SCCM, Appsense and Ivanti
• Project managing small projects

Role Details

• UCL East primarily with occasional cover in Bloomsbury as and when required
• 5 days a week in the office
• £300-£350 per day
• Inside IR35
• 6 month contract

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.